Acapulco in Moreno Valley

Acapulco in Moreno Valley
4.1 / 5
30 reviews

12625 Frederick St, Moreno Valley, CA 92553-5216, Moreno Valley

Overview

Cuisine
  • Mexican
  • Latin
  • Spanish
Features
  • Seating
  • Waitstaff
  • Serves Alcohol
  • Outdoor Seating
  • Wheelchair Accessible
Good for
  • Families witd children

Restaurant Hours

Monday

11:00 am

Wednesday

11:00 am

Friday

11:00 am

Sunday

11:00 am

Does this UPS do notary? If so how much?

Yes, we have a notary on staff during all store hours. The cost is $15 per signature being notarized.

How much are your black and white, and color copies?

Black and White are $0.20 each and color are $0.59 each

what days do you shred

We take shredding everyday. It goes into a locked container and Iron Mountain (licensed & insured) company comes out when full, usually once a week, to shred.

Do you sell postage stamps?

Yes

What kind of documents do i need to rent a mail box?

Two forms of ID. Acceptable identification includes: valid driver's license or state non-driver's identification card; armed forces, government, university, or recognized corporate identification card; passport, alien registration card or certificate of naturalization; current lease, mortgage or Deed of Trust; voter or vehicle registration card; or a home or vehicle insurance policy.

Do you do renewal of passport? Take pictures for US passport?

We take passport photos anytime $9.99 for a set of 2 but we do not process the renewals.

How much do you guys charge for live scan fringerprints?

$25 is our fee but on top of that there are gov't fees. Doj normally charges $32 and FBI is normally $17 but can differ depending on your Live Scan.

How much is to print an email

$3 for there service and blk&wht prints are $0.49/page and color prints are $0.99/page.

Do you have mail boxes that the community can use and if so how much per month?

Yes anyone can rent a mailbox but there are too many option to list here, if you stop by we can go over it with you otherwise you can give us a call and we can figure out what best fits your needs.

Do you have a fax machine I can use to send or receive faxes?

Yes we do. Send or recive $1.50 per page. We can also scan and email at $3.00 for the first page and $0.50 each additional.

Review

Add rating restaurant:
Acapulco
DM
DD More
google
09.29.2021
1/5

Received and shipment from CA to TX. Box was tampered with. Tape cut and resealed. One item missing. 1 item missing. Had to file a claim for $110. Main ups office gave the run-around. Told me contact store for resolve.

Acapulco
MG
Monica Garza
google
11.15.2018
5/5

Came to drop off a package I was returning to amazon. They treated me very nicely and were helpful. There was a bit of a line but they hustled and got it down quick.

Acapulco
NF
Nader Fadlalah
google
11.04.2018
5/5

Great service. Been a client for 2 years and very pleased.

Acapulco
KB
Katrina Bell
google
09.20.2018
1/5

Horrible experience had a grandfather clock shipped from this store when I received my item it was completely damaged the glass on the grandfather clock was broken on both sides (shattered everywhere) very disappointed!

Acapulco
GJ
Gianni Johnson
google
09.15.2018
5/5

I has to drop off some return packages to amazon. The guy at the store was nice and helpful. The trip was quick and easy.

Acapulco
DS
Dan Schles
google
06.23.2018
1/5

Even thou these stores are not company owned. UPS should ultimately be responsible for the day to day operation.I was there a few weeks ago to drop off a pre-labeled parcel' The store never opened .No excuse on the door. The next day i went to another location and the associate there was very friendly,understanding and professional.

Acapulco
RW
Robert Wood
google
04.21.2018
1/5

DON'T GO HERE! Horrible customer service. Took them 3 days to contact me to tell me they weren't shipping the Christmas gifts because one of them was a 'hover board' type scooter. After contacting both UPS corporate and a manager for another store, UPS declared that they could send the scooter, the manager then argued with me telling me that 'the store that shipped it was in violation of policy' how can corporate UPS, a district manager and another store manager all be wrong and this store be right. This place should be sold back to UPS corporate.

Acapulco
MW
Marita Wagner
google
04.16.2018
2/5

My package was delivered damaged. Filed a claim that was to be taken care of by end of JanuaryAfter 1 week of run around I picked up the check from a crumpy Mgr. after 20 minutes of waiting I inquired about the delay. He was upset because he was picking up to much work after being sick for 4 days. Took my check to the bank and that check is NFS!!!!!Went right back to that UPS store to get my Cash. Nothing but attitude from that guy!

Acapulco
MM
M. Mayhem
google
04.07.2018
5/5

Had a ton of paperwork to get notarized. Got in there about 45 minutes before closing to fill everything out. The paperwork took longer than expected and I was afraid the two employees would kick me out at closing time. Not at all! Jeremy was a sweetheart. Excellent customer service!!! He notarized everything for me, helping me along the way. His co-worker Robert was the same way. Excellent customer service!!! No rushing me to get me out the door. No attitude or anything negative. Just friendly smiles from both, patience that was greatly appreciated, and they even looked up the next place I had to go and gave me directions! I don’t care what anyone says- these gentlemen are excellent at what they do, and how they treat customers. I would go out of my way to conduct business with them! Thank you Jeremy and Robert! You both are AWESOME!

Acapulco
MS
Mariyam Siddiqui
google
02.23.2018
5/5

They are always friendly, helpful and informative. They go the extra mile to help you.

Acapulco
JM
Joliene Madrid
google
01.09.2018
4/5

Parking lot sucks but it's always " in and out" when I get inside.

Acapulco
MB
Mike Brown
google
10.17.2017
1/5

So I went in to see how much this store would charge me for shipping, I made a custom box. They "measured" it extremely oversized. I'm ok with the 31 x 21 but the 4"? Seriously Lady learn how to use a measuring tape. Even rounding up It would be a max of 3". This is absolutely horrible 4"? This is the quote you gave me. Label Cost online is $32 you charged me $41 which I assume is from the extra inch You ADDED FROM THIN AIR. Even With the bulge the Widest dimension of the Box at that point would only be 2.5 Inches.. NO WHERE NEAR 4". I even Added a 1/4 lb to the online label.. With Discount CODE "EASY" it went from $32.68 to $26.14 SAVE YOURSELVES SOME TIME AND MONEY DON"T GO HERE<PRINT YOUR LABELS ONLINE AND DROP OFF AT A CORPORATE CENTER NOT A FRANCHISEE THAT RIPS IT"S CUSTOMERS OFF>

Acapulco
MC
Matthew Caputo
google
10.15.2017
1/5

Terrible location!!! I dropped a package off which were $500 shoes I sold on StockX and the package disappears!! The package never started tracking and still has not tracked in 10 days!! The store manager Mike claims they are not liable for any packages and pretty much told me sorry about your luck! Worst service ever and no effort to help solve the issue. UPS has an automated system and it won’t let me file a claim online!! If I could give 0 stars I would, do not trust this store!!! Employees are very unprofessional and the store is not organized, management needs to be retrained.

Acapulco
FG
Fabricio Galvan
google
10.13.2017
1/5

The employee couldn't even take a second to say anything to me. He was too busy talking with one of his friends. He even dropped one of my boxes as I Ieft. Terrible UPS, going to another one next time.

Acapulco
RL
Rosemarie Ledbetter
google
09.12.2017
4/5

Good customer service at this location.

Acapulco
CS
Colton Shaner
google
08.17.2017
1/5

This is the worst ups store I've ever been too. Slow, not helpful, and systems are always down. Don't waste your time

Acapulco
AS
Amandeep Singh
google
07.04.2017
1/5

Wrong time posting saying closing at 3pm on Sunday but at 2:30pm, no one at location and close

Acapulco
JN
JS Newbold
google
06.17.2017
4/5

Clean business. Staff knowledgeable and helpful. Parking can be difficult

Acapulco
JC
J C
google
03.23.2017
5/5

Prompt efficient service. I’ve had no issues.

Acapulco
CD
C D
google
11.11.2016
5/5

Having been a MoVal resident for over 12 years, I've visited this Moreno Valley UPS Store at least 40 times. I've both dropped off packages and shipped parcels with them, and every time I have received very good service. A good friend also uses the PO Box service, which is very convenient, as it is an actual physical address (as opposed to a "P.O. Box #) -- which some shippers won't send packages without a physical/street address. I would highly recommend this UPS Store.p.s. Some of the reviews here are of UPS, not of the UPS Store -- please keep in mind that they are not the same entity. Please consider this when reading the reviews, and the authors should move the review to the appropriate location.

Acapulco
KM
Kaneithia Martin
google
11.01.2016
1/5

Not sure if the hours are affected due to COVID-19, but this location is closed on Sunday.

Acapulco
TS
Teresa Sito
google
09.22.2016
5/5

Always super satisfied with the customer service. They are fast, efficient and very helpful to answer any questions that I ask. I give this store an all thumbs up for sure.

Acapulco
SS
S. S.
google
09.17.2016
5/5

This location always gives the BEST customer service, always!

Acapulco
NN
Nalani Nieto
google
09.15.2016
1/5

I am very upset with the service of delivery. I paid $16.00 to have my packaged sent to my daughter in Arizona and she still has not received her package. First, the girl tells me that I didn't need to put an apartment number (and I did). Second, she tells me that it will be delivered on Tuesday (it was not). Third, they said there was an attempt to deliver and they did not even go to the door. We are better off going to post office.

Acapulco
LGas7
google
08.14.2016
5/5

Friendly staff love going here and dropping off packages. Great customer service :)

Acapulco
BP
Benjamin Perez
google
06.20.2016
5/5

Service was good. Documents were faxed while several attempts because the receiver was busy.

Acapulco
AG
Aurora Gutierrez
google
06.13.2016
1/5

Drove to this location since it said it was open on Sundays. Most other locations are closed Sunday. When I got here store was closed. Paper on door had different hours than what's posted online.

Acapulco
AH
Ambrosio Hernandez
google
03.10.2016
5/5

Brought in packages on two different occasions went by smoothly and easily. No problem!

Acapulco
g4sight526
google
03.07.2016
1/5

after two weeks (vary late) UPS man left large package at my front door, without knocking. the box was torn, and they were over a week late. horrible service. I had already cancelled order from Amazon.

Acapulco
tm
tim mcgrauth
google
01.22.2016
1/5

Website says they are open Saturdays but they are not.

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